TERMS AND CONDITIONS

 


HOW TO PAY.
PURCHASES from this website.  PayPal and Stripe, a service that enables one to securely pay and accept payment without revealing any financial detail. Payment Methods accepted:

Visa (Credit and Debit Cards)
MasterCard (Credit and Debit Cards)
American Express
Discover (US Merchants Only)

NO CREDIT or DEBIT CARD... no problem!  For those who do not hold a credit or debit card,  Personal Checks, Bank Checks and Money Orders are accepted though orders will not be processed/shipped until check amount has cleared.  To Place an Order you will need to contact us directly.  We do not ship COD.

CREATESPACE and AMAZON BOOK PURCHASES are subject to the policies and payment methods of CreateSpace and Amazon.


DELIVERY

Orders are shipped via United States Postal Service or UPS.  Express and overnight services are available upon request. If items arrive damaged, notify us immediately.
Save all original wrapping materials and paperwork.

CREATESPACE and AMAZON BOOK PURCHASES are subject to the policies and delivery methods as noted by CreateSpace and Amazon.


RETURNS

It is our hope that you are delighted with your purchase.  However, if for some reason you are not completely satisfied you may return your purchase* for an exchange or a refund within 20 days of receiving it.  Should the return not arrive in its original condition a 30% of the total cost will be deducted.

All returns must be authorized. To return: simply email us informing us of your return to include the ORDER ID number. For processing purposes we will send a Return ID number for you to include with the item to be returned.  Package item and mail to the address below.  Please note: Return packaging, shipping and handling charges, to include any insurance, is the responsibility of the customer. Anything lost and not insured is your responsibility.  Customer assumes all responsibility for the return of any item in its original condition for a full refund of the original purchase price less shipping fee originally charged.

* This return policy applies to all products on this website:  the book, Tending To My Wounds, silk scarves and greeting cards.  If a book was purchased through CreateSpace or Amazon all returns are subject to the return policy of CreateSpace and Amazon.